What can we help you with?

e.g. Getting Started, Build Dashboards

Authentication failure

Answered

1 comment

  • Official comment
    Avatar
    Lorraine Williams

    The datasource username and password should be the username and password for your datasource itself and not Knowi username and password.  Here are the steps:

    1. Download and start your Agent
    2. Log on to www.knowi.com with your Knowi username and password
    3. Add a new datasource: http://recordit.co/ZNGQprNx8p.  The username and password used here should be your datasource DB username/password (not the Knowi username/password from step2)

Please sign in to leave a comment.