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Authentication failure


1 comment

  • Official comment
    Lorraine Williams

    The datasource username and password should be the username and password for your datasource itself and not Knowi username and password.  Here are the steps:

    1. Download and start your Agent
    2. Log on to www.knowi.com with your Knowi username and password
    3. Add a new datasource: http://recordit.co/ZNGQprNx8p.  The username and password used here should be your datasource DB username/password (not the Knowi username/password from step2)

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