We offer three deployment modes:
Cloud Fully cloud-based, with nothing to install. Requires direct connectivity to your datasources from Cloud9 Charts. For more details and our IP addresses to whitelist, see connectivity instructions.
Hybrid Using the on-premise, headless Cloud9Agent, which facilitates connectivity to datasources inside private networks. Everything else is fully managed by our cloud service (Datasource, query config, optional elastic store/cache/, report creations, dashboards & visualizations etc.).
Fully On-premise Completely on-premise solution with all aspects of the solution fully within the enterprise. For more details on our on-premise solution, contact us.